I have emailed/called/texted the business several times without any response. I have actually asked for a refund and no one has actually answered me - Slabway One Massage Chair. I would recommend not to lose your difficult generated income on this company. I will be calling the Attorney General to submit a complaint concerning PIECE. Buyer Beware!!!!!! Hello Michael, We truly regret the clear aggravation and trouble you have actually experienced concerning your current order with Slabway.
Examining your order history, I do see your order was created December fourth which there was a label produced on December 7. Your plan was labeled and ready for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been not able to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the existing scenarios affecting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Massage Chair Amazon).
We acknowledge that we stopped working to miss out on the mark in this instance. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation cost was informed it will shipped in 3 days. Employed 3 days stated it shipped 4 days earlier after a week they do not answer the phone and tell you to chat with their site which never answer you back. They will keep you waiting sent out several email with the very same action will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my best in finding an attorney to spend sufficient cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair went into a full recline mode and has not came out of it given that I've tried to get in touch with Slabway many times through e-mail telephone call and have actually yet been able to speak with a live person I continually get e-mails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours prior to a representative contacts me again I get another email mentioning that they're closing the RMA assistance ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor action that I receive from their support teams I think anybody seeking to buy any of their items must extremely look at all their feedback's I have no concept the actual count of how many bulls ** t positive feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Special Discount.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com advising that you examine the fuse located on the back of your chair (Slabway Shiatsu Massage Chair Reviews). We have received no further interaction from you notifying us if that resolved your issue. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources available to us to provide an excellent experience to each and every customer. We acknowledge that we failed to fizzle in this instance. For that we say sorry - Slabway Massage Chair Review. We await your action. Thank YouI purchased a foot massager. Website said 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. Says to get on chat on the internet site. I called chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot says "regular wait time 5-15 minutes.
I think this location is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND buying anything from this poorly run outfit (if they are a real clothing). BUYER BEWARE!!!!!! Hey There Ian, We all the best regret any frustration or inconvenience you have actually experienced. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing circumstances impacting our providers nationwide. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we failed to miss the mark in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Placed an order on 12/4/20 and the order was canceled mid shipment with no further description!? I've called multiple times, sent out e-mails used the chat widget they suggested and likewise reached out to them via all social media platforms and no action no reply just no explanation.
I would like a full refund for the foot massager and 1 year service warranty I bought. Tonya L ****** Hello There Tonya, We genuinely regret the clear aggravation and hassle you have experienced regarding your current order with Slabway (Slabway Full Body Massage Chair). This is not our intention and not the experience we want for our client.
This was due to a mistake in communication with the pickup at our satisfaction facility. Your package was identified and all set for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to meet the demand (Slabway Massage Chair Pic). As such, we have actually also been not able to guarantee our shipping time frames with the exact same certainty we formerly had the ability to.
In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources offered to us to supply a great experience to each and every customer (Slabway Massage Chair Reviews).
For that we apologize. Our records reveal that you have actually received the full refunds as asked for. We wish for the chance to restore your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the product they were offering might be purchased for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly attempted to cancel my order. I sent out an email I contacted the phone, for which there was no response. It was now approximately 12:20. I finally got an action by Monday early morning telling me the order had shipped.
Nevertheless, it was not deliverable due to the fact that they had an incorrect apartment or condo number. I got in touch with UPS and inquired to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their items.
It is your obligation to do so. You will be made the most of if you do not. I received my foot massager and it worked when then stopped. Now nobody gets the phone and won't address their own chat bot. It's ludicrous. I desire my money back. Hello Francis, We are sorry for any aggravation you have experienced regarding the performance of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our client assistance since late. Their refund policy for their incompetence is absurd. Do not do organization with these individuals. Go through ******. I ordered a foot massager Nov 26, used it once and it triggered me sever pain. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their evaluations prior to purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair $1499.98. The power of social media. We are sorry to hear your Slabway purchase did not match your needs. Our records show that your order was approved for a refund which you chose the option to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you would like to continue with the return process you have actually started, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Service Profiles may not be recreated for sales or promotional functions. BBB Company Profiles are supplied exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the precision of details provided by 3rd parties, and does not ensure the accuracy of any details in Company Profiles - Slabway Massage Chair. When considering problem details, please take into account the company's size and volume of transactions, and understand that the nature of problems and a company's responses to them are often more vital than the number of complaints.
BBB Service Profiles are subject to change at any time. If you select to do organization with this business, please let business know that you contacted BBB for a BBB Company Profile. As a matter of policy, BBB does not back any item, service or company - Reviews Of Slabway Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. We believe chair massage is fantastic - Slabway Massage Chair Pic...
Massage Chairs are complicated devices with lots of moving parts and advanced computer system parts, so things can fail. However it's not much various from a cars and truck, it depends on how you utilize it and how you take care of it that will identify the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can happen throughout shipment.